Purchase Policy

Since we deal with digital products and are not authorized sellers, it is important to clearly outline what to do in case of any issues.

1. Payment First:
   As these are digital products, you will need to pay first before receiving the product. If you have trust issues, we recommend checking our community, website, and page thoroughly and making a well-thought-out decision.

   • Generally, we deliver products instantly after payment.
   • However, for some products, delivery may take a minimum of 1 hour and a maximum of 24 hours.

2. Refund Policy:

   • No Refund After Delivery: Refunds are not applicable after product delivery. Let us emphasize this: No refunds will be provided after order confirmation or delivery confirmation.
   • Refund Only on Delivery Failure: Refunds will only be applicable if we fail to deliver the product.
   • If a refund is approved under exceptional circumstances, it will take a minimum of 24 hours and a maximum of 7 days to process through the system.

3. Warranty Policy:

   • If any issues arise with a product after purchase, we will ensure full warranty service, In Sha Allah.
   • However, certain products have a fixed warranty period. Once this period expires, we will not be able to provide warranty support.
   • Even within the warranty period, if any policy violations occur, such as rule violations related to our delivery terms, we may not be able to provide warranty support.
   • In cases where it is not possible to provide a new product or account as part of the warranty, you can select an alternative product from our website. However, this will be limited to one product only.
   • Note: We do not provide a money-back guarantee for any product.

4. Example:
   For instance, purchasing a Skillshare account for 99 BDT gives you access to courses worth a minimum of $14 each. Even if you complete just one course, you gain 5 times the value of what you paid. Many of our customers who purchased products have shared 2-3 reviews in our page inbox or review section. Feel free to check them out.

Exchange Policy

1. On Delivery Failure:

   • If we fail to deliver a product, we will either provide the equivalent amount in cash or offer an alternative product.

2. No Exchange After Use:

   • A product cannot be exchanged for another after a few days of use.
   • However, if you inform us within 12 hours that you purchased the wrong product and want to exchange it for another, we will do our best to accommodate your request.

3. Problem Cases:

   • We have rarely encountered issues with our products.
   • If there are any issues, we generally provide a warranty to resolve them.

UniGhor – Delivering value with trust.